Legal

Privacy
Policy.

Last updated: 2026  ·  Hartwell Digital
Hartwell Digital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services. By using this website, you agree to the terms outlined in this Privacy Policy.
Section 01

Information We Collect

We may collect personal information when you submit a contact form, request a quote or proposal, sign up for updates, communicate with our team, or use our website and interact with our content.

The information we collect may include:

  • Name, email address and phone number
  • Business name and website URL
  • Service interests and enquiry details
  • Any information you choose to provide in messages or forms

We may also collect non-identifiable information such as browser type, device type, pages viewed, time spent on the website, general location data and traffic patterns. This helps us improve our website and user experience.

Section 02

How We Use Your Information

We use your information to respond to enquiries, provide quotes or proposals, deliver our services, improve our website and marketing, communicate updates, maintain internal records and analyse website performance.

We only use your information for purposes directly related to your enquiry or our services.

Section 03

How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification and disclosure.

Your information is stored securely and accessed only by authorised team members when required for business purposes.

Section 04

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to deliver our services, process payments, host our website, improve our systems or comply with legal obligations. These providers are required to protect your information and use it only for the purpose it was supplied.

Section 05

Cookies and Website Tracking

Our website may use cookies and tracking tools to improve user experience and analyse website performance. Cookies help us understand how visitors use our website, improve content and layout, and deliver relevant marketing.

You can disable cookies through your browser settings, although some features of the website may not function correctly as a result.

Section 06

Accessing or Updating Your Information

You may request access to the personal information we hold about you. You may also request corrections if your information is inaccurate or outdated.

To request access or updates, contact us at [email protected]. We will respond within a reasonable timeframe.

Section 07

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third party sites. We encourage you to review their privacy policies before providing personal information.

Section 08

Marketing Communications

If you subscribe to updates or provide your details, we may send you helpful resources, service updates and marketing information. You can unsubscribe at any time by using the link in our emails or contacting us directly.

Section 09

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website indicates acceptance of the updated policy.

Section 10

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please get in touch.

Hartwell Digital
[email protected]
Melbourne, Australia